Our Knowledgebase

 Access from Mozilla Thunderbird

The instructions provided in this section were verified against Mozilla Thunderbird 31.4.0. They might not work with earlier or later versions of Mozilla Thunderbird. To

Access from Android

The instructions provided in this section were verified against Android 4.4.2. To set up a mail account on Android: Open the Gmail app. Touch the

Working With Support Tickets

The Support Ticket system is a fully featured ticket desk that allows you to handle all communication with your clients. It features threaded discussions, private notes, ticket

Viewing Your Email History

In your Customer Portal Account, you can review your email history to view every email and alert you’ve received from our system. If you need

User Management

With User Management, you are able to create new additional users for your account and manage the permissions of your users. To navigate to User Management,

Registering A New Domain

A simple step by step guide to registering a new domain at Media Giant Design. Before you can access the dashboard to register a new

Payment Methods

Users can view and manage Pay Methods via the Payment Methods page accessible from the Billing and Account sub-menus within the Client Area. To add

My Quotes

Quotes allow you to review estimates as a potential customer before you accept and start to make payments. Once you accept, they are then converted